How it works
From one emergency to a connected response.
The SehatPoint model — community, nurse, triage, technology and specialist access.
How SehatPoint works
From one emergency to a connected response.
- 01
Community
An emergency or health need begins.
- 02
Sehat Sathi / Family
Local awareness helps people recognise the need to act.
- 03
SehatPoint Health Centre
A trusted local health touchpoint close to the community.
- 04
Trained Nurse
A locally sourced nurse provides support within a defined clinical scope.
- 05
L0–L4 Triage
A documented framework decides the right immediate action.
- 06
Golden Hour
Critical patient information supports faster action.
- 07
Specialist Access
Appropriate cases reach specialist advice via teleconsultation.
- 08
Emergency / Referral
Critical cases are escalated to the right emergency service or hospital.
The goal is not to treat everything — it's to provide the right immediate support and prevent dangerous delay.
The SehatPoint Health Centre
The last mile starts here.
A trusted local health touchpoint connected to a larger healthcare network — often a converted, already-trusted local medical store.
Trusted local partner
Existing community presence builds trust and adoption.
Trained nurse
Locally sourced first-response support within protocols.
Clinical protocol
L0–L4 triage for structured assessment and escalation.
Technology
Golden Hour + digital systems for information and coordination.
Specialist network
Appropriate cases connect to specialist expertise.
Emergency linkage
Escalation to the appropriate emergency system.
One local centre. One connected health network.
Help should never be too far away.
The last mile is not the end of healthcare. It is where access begins.